A-TRON CHP Service

Discover our comprehensive CHP service, designed to maximize the performance and efficiency of your energy systems and ensure smooth operation.

A-TRON | SERVICE MAINTENANCE COMPETENCE

Comprehensive CHP service for optimal performance and efficiency

Commitment to plant maintenance

A-TRON Service GmbH not only accompanies you during the commissioning of your combined heat and power plant, but also ensures long-term, trouble-free operation. Our comprehensive CHP maintenance service increases the long-term functionality of your system and effectively optimizes the operational efficiency of your CHP through regular checks and daily remote monitoring. These measures make a decisive contribution to reducing your energy costs and increasing the profitability of your investment. With our service, we guarantee that your cogeneration plant always works as effectively as possible, which minimizes your energy consumption and thus operating costs – a direct financial advantage for you.

Quality and reliability

We attach great importance to high standards in order to guarantee the longevity and reliable performance of your CHP plant. Our experienced specialists carry out systematic checks and maintenance to ensure that your system runs smoothly at all times.

Fast help through extensive network

Thanks to our nationwide network of service technicians and the support of a European network of specialized partners, we can respond quickly to service requests and offer you immediate support.

Customer service that convinces

Our fast response times and multilingual support team ensure quick and hassle-free problem resolution. No matter where you are, our team is ready to provide support whenever you need it.

Automatic remote monitoring

Short response times

Accessibility

Our maintenance contracts

Full maintenance contract

Natural gas, LPG and biogas

Helios EG20, EG25, EG50
Helios FG20, FG25, FG50
Helios BG20, FG50
Also for all eco variants

Partial maintenance contract

Natural gas, LPG and biogas

Helios EG20, EG25, EG50
Helios FG20, FG25, FG50
Helios BG20, FG50
Also for all eco variants

Support contract

Natural gas, LPG and biogas

Helios EG20, EG25, EG50
Helios FG20, FG25, FG50
Helios BG20, FG50
Also for all eco variants

Special services / maintenance:	Support contract	Partial maintenance contract	Full maintenance contract
Fault acceptance with a response time of 48 hours on working days
Preferential provision and exchange of spare and wear parts
Regular updates and updating of the control and regulation technology software
Basic cleaning of the CHP plant / checking the CHP circuits
Check IT connection, if necessary assistance with configuration
Technical hotline / remote maintenance / monitoring / analysis / optimization / data hosting

Cleaning and care:	Support contract	Partial maintenance contract	Full maintenance contract
Check and if necessary clean the soft start module fan, cooling fins, air filter
Check and, if necessary, clean the exhaust gas line with exhaust gas heat exchanger
Check and, if necessary, clean the air intake system with air filter
Check and tighten all hose and line connections (tightness)
Check and, if necessary, tighten the cable connections
Check and, if necessary, tighten the motor mounts and spring clamps

Maintenance services:	Support contract	Partial maintenance contract	Full maintenance contract
Changing lubricants, coolant and coolant pump
Change the oil filter and, if necessary, the air filter
Changing the tension pulley with toothed belt
Change the spark plugs and check and if necessary change the ignition cables
Check and, if necessary, readjust the system parameters and the engine control
Check and if necessary readjust the motor protection switch and the tripping values
Checking the compression of the cylinders (compression measurement)
Check and clean, if necessary readjust the gas/air mixer
Check and clean the cooler and reseal if necessary
Checking the air intake and exhaust system, pollutant measurement
Check the power supply voltage, compensation and capacitor
Check and, if necessary, replace fuses and relays
Checking the control functions, operating values and emergency power supply
Checking the standing quietness and running noise as well as the sound insulation
Reading and evaluation of all operating parameters and data
Troubleshooting / flushing the condensate trap

Maintenance services:	Support contract	Partial maintenance contract	Full maintenance contract
Checking and cleaning the gas control lines
Check and, if necessary, replace the exhaust heat exchanger after approx. 18,000 hours
Check and, if necessary, replace the plate heat exchanger after approx. 24,000 hours
Check and if necessary replace the cylinder head and the oil pump after approx. 24,000 hours
Check and, if necessary, replace the catalyst, the lambda sensor and the hoses after approx. 24,000 hours
Check and, if necessary, replace the engine and generator with restart
Check and, if necessary, replace the wiring harnesses, the vibration damper, the expansion tank
Check and, if necessary, replace the oil cooler, the seal, the quick vent

To the services

CHP service partner

Discover our carefully selected service partners on this map. By clicking on the respective partner on the map, you will receive detailed information about the services and locations of our partners. This strategic network enables us to offer you high-quality service and support nationwide.

Use the partner map to quickly find the nearest service partner. Do not hesitate to contact us directly for personal advice or for specific inquiries. We and our network of competent partners are ready to assist you with advice and support.

Contact

Mon. – Thurs. 08:00 – 16:30 I Fri. 08:00 – 14:00

Your request

We need your consent to load the reCAPTCHA service!

We use reCAPTCHA to verify the information you have entered. This service may collect data about your activities. Click the button below to load the content of Google reCAPTCHA.

Load content